Privacy Policy for DentIndia

Effective Date: June 11, 2025

DentIndia ("we," "us," or "our") is committed to protecting the privacy of our users, including dental professionals, staff, and patients ("you"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our dental software and services (the "Services"). By using DentIndia, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information: We collect personal information that you provide directly to us, such as: Name, contact information (email address, phone number, address)
  • Professional credentials and affiliations Patient data, including medical history, treatment plans, and diagnostic images (e.g., radiographs, CBCT scans)
  • Billing and payment information
  • Usage Data: We automatically collect information about your interactions with our Services, including: IP address, browser type, operating system Access times, pages viewed, and referring URLs Data related to your use of the software features (e.g., appointment scheduling, case sheet entries)
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our Services, including: Managing patient records and appointments
    Facilitating communication between dental professionals and patients. Generating reports and analytics to optimize practice efficiency. Customizing your experience and providing personalized content
  • Communication: To communicate with you, including: Responding to your inquiries and providing customer support. Sending important notices and updates about our Services. Delivering marketing and promotional materials (with your consent)
    • Research and Development: To conduct research and development activities to improve our Services and develop new features.
  • Compliance: To comply with applicable laws, regulations, and legal processes, including HIPAA (Health Insurance Portability and Accountability Act) and other data protection requirements.

3. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments and audits to identify and address vulnerabilities.
  • Data Backups: Performing regular data backups to prevent data loss.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party service providers who assist us in providing our Services (e.g., hosting, payment processing, customer support). These providers are contractually obligated to protect your information.
  • Business Partners: Trusted partners who offer complementary products or services that may be of interest to you (with your consent).
  • Legal Authorities: When required by law or legal process, we may disclose your information to law enforcement agencies, government authorities, or other third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information for certain purposes.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your jurisdiction. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DentIndia

No.8, PR Sundaram Iyer Street, Dharmapuri - 636701, Tamilnadu, India
+91 98844 33947
info@dentindia.com

This Privacy Policy is effective as of June 11, 2025.

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